Family Physician Recruitment Incentive Program Report - The City of Kingston
Family Physician Interview Program City of Kingston: co-authored an interview study with newly recruited family physicians to strengthen the City’s Family Physician Recruitment Incentive Program (nine new hires; $100k/5- year incentive). The work synthesized insights from six interviews with family physicians on relocation, recruitment, and the work environment, and packaged actionable considerations for the City.
My Role on this Project
UX Assistant / Co-author: Facilitated and documented physician interviews, organized insights into the three themes above, and co-produced the report and recommendations for the City of Kingston in collaboration with Dan Hendry.
Advisor on next steps: Helped translate findings into practical considerations (relocation supports, recruitment channels/timing, mental-health, and admin supports) to inform program improvements.
Key Impacts/ Findings
Relocation: Lifestyle, community ties, and Queen’s residency experience pulled physicians to Kingston; incentives often acted as a tiebreaker rather than the sole driver. Gaps included housing/immigration support and onboarding to services.
Recruitment: Strongly network-driven (peers, residency networks). Opportunities to diversify channels (online groups, targeted outreach), improve transparency, and promote roles beyond core practice (e.g., teaching, hospital privileges).
Work environment: High satisfaction with support systems and low admin burden; priorities include mental-health resources, locum pools, and community integration to sustain retention.
Actionable recommendations:
Expand relocation assistance (housing/immigration, tailored incentive timing), proactively market Kingston’s advantages, build physician communities/mentorship, and enhance recruitment timing (e.g., late-fellowship).